A technician is doing an initial MX7000 setup and wants to use KVM to configure the MM. KVM is not working. What are the two causes of this issue? (Select 2)

Question

Options

• AThe resolution set on MM is too high.
• BMM is going through a reset.
• CDP-to-DVI and DP-to-HDMI adapters are not supported.
• DMouse is not connected.

• A
  18% (10)
• B
  72% (41)
• D
  11% (6)

Explanation

During an initial MX7000 setup, KVM access to the Management Module (MM) fails for two specific documented reasons. First, if the MM is actively resetting (B), it is temporarily unavailable for any local console interaction - KVM simply cannot establish a session with a module that isn't fully operational. Second, DP-to-DVI and DP-to-HDMI video adapters are explicitly unsupported (C) on the MX7000 MM's DisplayPort output; technicians must use a native DisplayPort connection or a supported adapter, or the video signal will not render.

Why the distractors are wrong: Option A is incorrect because MM resolution settings do not cause a total KVM failure - this isn't a documented restriction in MX7000 setup. Option D is a trap: while a missing mouse degrades usability, KVM for keyboard and video can still function without one, so it is not a root cause of KVM not working.

Memory tip: Think "Reset + Right cable" - if KVM is dead, check if the MM is Rebooting, and check if you're using the Right (native DP) cable. Both R's = your two answers (B and C).

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