Dell-EMC
D-ISM-FN-23 · Question #245
An organization wants to prevent incidents which share common symptoms or root causes from reoccurring. They also want to minimize the adverse impact of incidents that cannot be prevented. Which…
The correct answer is B. Problem management. Problem management prevents incidents that share common symptoms or root causes from reoccurring, and minimizes the adverse impact of incidents that cannot be prevented.
Storage Management
Question
An organization wants to prevent incidents which share common symptoms or root causes from reoccurring. They also want to minimize the adverse impact of incidents that cannot be prevented. Which management function addresses the organization's requirements?
Options
- AIncident management
- BProblem management
- CAvailability management
- DSecurity management
How the community answered
(47 responses)- A4% (2)
- B77% (36)
- C6% (3)
- D13% (6)
Explanation
Problem management prevents incidents that share common symptoms or root causes from reoccurring, and minimizes the adverse impact of incidents that cannot be prevented.
Topics
#problem management#incident management#root cause analysis#ITIL
Community Discussion
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