The warranty on your organization's air conditioning system has expired. No alert was sent to anyone within the organization. During an extended number of days of record heat, the air conditioning…

The warranty on your organization's air conditioning system has expired. No alert was sent to anyone within the organization. During an extended number of days of record heat, the air conditioning units fail. However, maintenance personnel will not work on non-warrantied systems. Failing to catalog warranty information about the air conditioning units is a failure in which function?