CWNP
CWNA-108 · Question #157
CWNA-108 Question #157: Real Exam Question with Answer & Explanation
The correct answer is B. Escalate the problems to the network administration Learn. See the full explanation below for the reasoning.
Question
You are troubleshooting an issue reported by several wireless user. The problem is contained to one cell (several users connected to the same AP. You manage the WLAN and no other network devices. After analysis it appear to be a switch problem. What action should be taken?
Options
- ACreate a plan of action and implement it
- BEscalate the problems to the network administration Learn
- CDocument the results and close the case
- DEscalate the problem to the wireless vendor support staff
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