CWNP
CWNA-107 · Question #139
CWNA-107 Question #139: Real Exam Question with Answer & Explanation
The correct answer is B. Escalate the problem to the network administration team. See the full explanation below for the reasoning.
Question
You are troubleshooting an issue reported by several wireless users. The problem is contained to one cell (several users connected to the same AP). You manage the WLAN and no other network devices. After analysis it appears to be a switch problem. What action should be taken?
Options
- ACreate a plan of action and implement it
- BEscalate the problem to the network administration team
- CDocument the results and close the case
- DEscalate the problem to the wireless vendor support staff
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