CV0-003 · Question #896
Several users are able to access internal company resources with corporate credentials; however, when they try to log in to external SaaS applications, the users are redirected back to the log-in page
The correct answer is A. The SaaS provider is experiencing an outage with its directory service.. The most likely cause of the issue is that the SaaS provider is experiencing an outage with its directory service. A directory service is a software application that stores and organizes information about users and resources on a network. It also provides authentication and autho
Question
Several users are able to access internal company resources with corporate credentials; however, when they try to log in to external SaaS applications, the users are redirected back to the log-in page. Which of the following is the most likely cause of the issue?
Options
- AThe SaaS provider is experiencing an outage with its directory service.
- BA new company policy requires all users to reset passwords.
- CMFA on the internal company authentication service is misconfigured.
- DThe SSL certificate on the external SaaS application is expired.
- EA new security policy turned off cookies on the users' browsers.
How the community answered
(31 responses)- A81% (25)
- B6% (2)
- D10% (3)
- E3% (1)
Explanation
The most likely cause of the issue is that the SaaS provider is experiencing an outage with its directory service. A directory service is a software application that stores and organizes information about users and resources on a network. It also provides authentication and authorization services, allowing users to access resources based on their credentials and permissions. If the directory service is down or unreachable, users will not be able to log in to the external SaaS applications that rely on it. This can happen due to network failures, hardware failures, software errors, cyberattacks, or maintenance activities.
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