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CV0-003 · Question #5

A business is demanding faster IT services turnaround from its IT groups. The current lead time between request and delivery is three weeks for a task that would take a competitor two days. An archite

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Cloud Architecture and Design

Question

A business is demanding faster IT services turnaround from its IT groups. The current lead time between request and delivery is three weeks for a task that would take a competitor two days. An architect is asked to develop a solution to reduce the lead time of the request while ensuring adherence to the company policies. Which of the following is the BEST approach to achieve the stated objective?

Options

  • ADocument the desired state, complete a root cause analysis, and execute the flow.
  • BRevise the schedule, implement a waterfall methodology, and flatten the network.
  • CIdentify deficiencies, optimize change management, and automate the workflow.
  • DFollow the company policies, execute the flow, and document results.

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Topics

#workflow automation#change management#IT service delivery#root cause analysis
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