CompTIA
CV0-003 · Question #479
CV0-003 Question #479: Real Exam Question with Answer & Explanation
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Question
Below is the output from a troubleshooting activity: 1. SaaS application is unavailable to a set of users at a single site. 2. WAN connectivity was considered to be the cause of the problem. 3. Upon testing, it seemed the WAN connectivity was up, but the default gateway was unreachable from the internal users. 4. The faulty switch was replaced to bring up the connectivity. 5. The incident was documented. Based on the methodology, which of the following steps was overlooked during the activity?
Options
- AProblem identification
- BEstablish theory of probable cause
- CVerify full system functionality
- DEstablish a plan of action and implement the solution
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