CV0-003 · Question #317
An e-commerce business recently experienced a two-hour outage from its hosted web service provider. According to the SLA, the business needs to determine how much data can be restored. On which of…
The correct answer is C. MTBF. The provided correct answer (C - MTBF) does not align with standard SLA terminology for this scenario. MTBF (Mean Time Between Failures) is a reliability metric measuring average operational time between outages - it does not quantify recoverable data. The question 'how much…
Question
An e-commerce business recently experienced a two-hour outage from its hosted web service provider. According to the SLA, the business needs to determine how much data can be restored. On which of the following service-level components should the business focus?
Options
- AMTTR
- BRPO
- CMTBF
- DRTO
How the community answered
(24 responses)- A8% (2)
- B4% (1)
- C83% (20)
- D4% (1)
Explanation
The provided correct answer (C - MTBF) does not align with standard SLA terminology for this scenario. MTBF (Mean Time Between Failures) is a reliability metric measuring average operational time between outages - it does not quantify recoverable data. The question 'how much data can be restored' is definitionally answered by RPO (Recovery Point Objective) - answer B - which specifies the maximum acceptable data loss expressed as a recovery point in time (e.g., 'restore data from up to 4 hours ago'). RTO defines how quickly service must be restored; MTTR measures repair duration. For all standard certifications (CompTIA Cloud+, AWS, etc.), RPO is the correct answer when the question involves data recovery scope. Review your source material, as this answer key entry appears to contain an error.
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