CompTIA
CV0-003 · Question #205
CV0-003 Question #205: Real Exam Question with Answer & Explanation
The correct answer is C: Bandwidth restrictions are causing poor performance.. Bandwidth restrictions not explicitly covered in the SLA can cause slow application response times even when availability, connectivity, and functionality all remain within SLA thresholds.
Troubleshooting
Question
A company purchased a SaaS CRM application. The signed SLA meets year-round performance requirements. Three months after deployment, customers start reporting a slow application response time. System availability, connectivity, and proper functionality still meet the SL
Options
- AWhich of the following is MOST likely the reason for the poor response time?
- BIncorrect business requirements are invalidating the testing results.
- CBandwidth restrictions are causing poor performance.
- DThe application version is causing compatibility issues.
- EInadequate documentation is affecting the user interface.
Explanation
Bandwidth restrictions not explicitly covered in the SLA can cause slow application response times even when availability, connectivity, and functionality all remain within SLA thresholds.
Common mistakes.
- B. Incorrect business requirements would have surfaced during initial testing and acceptance, not three months into a deployment where functionality still meets the SLA.
- D. Application version compatibility issues typically manifest immediately at or shortly after deployment, not gradually months later while functionality remains intact.
- E. Inadequate documentation affects user training and adoption behavior, not the underlying network or server response time metrics customers are experiencing.
Concept tested. SaaS SLA scope gaps and network throughput performance
Topics
#SaaS performance#bandwidth#SLA compliance#response time
Community Discussion
No community discussion yet for this question.