A company's IT department currently spends several hours a day maintaining a hardware of the database server. The company migrates the server to the cloud. Which of the following job…

Service Strategy focuses on high-level business planning and aligning IT with business goals, not routine hardware maintenance tasks.

Service Operation in ITIL covers the day-to-day management and maintenance of IT infrastructure, including physical hardware upkeep. When the database server migrated to the cloud, the IT department no longer performs hands-on hardware maintenance tasks such as patching, replacing components, or monitoring physical systems. This directly reduces workload in the Service Operation function.

Service Design involves planning and designing new or changed services, not the ongoing operational maintenance of existing hardware.

Service Transition covers the process of moving services into production or decommissioning them, not the routine daily maintenance that was eliminated.