Which of the following is a business reason for IT outsourcing and cloud computing?

Cloud computing and IT outsourcing shift capital expenditure (CapEx) for hardware and infrastructure to operational expenditure (OpEx) on a pay-as-you-go model. Organizations benefit from economies of scale offered by large cloud providers, reducing per-unit costs. This restructuring of IT spend is one of the most commonly cited business justifications for cloud adoption.

While customer satisfaction may improve as a secondary effect, it is not a direct or primary business reason cited for IT outsourcing decisions.

Outsourcing IT to a third-party provider inherently reduces an organization's direct control over systems, making increased control the opposite of what outsourcing delivers.

Outsourcing to cloud providers introduces shared-responsibility security models and new threat surfaces, so a blanket decrease in security issues is not a guaranteed or primary business reason.