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CV0-003 · Question #157

Implementing a process in a change management system takes place after:

The correct answer is D. approval by the CAB. In ITIL-based change management, formal CAB approval is the authorization gate that must be passed before any change is implemented in the production environment.

Operations

Question

Implementing a process in a change management system takes place after:

Options

  • Arigorous peer review.
  • Bconsultation with the vendor.
  • Cinitial test in a sandbox.
  • Dapproval by the CAB.

How the community answered

(32 responses)
  • A
    3% (1)
  • C
    6% (2)
  • D
    91% (29)

Why each option

In ITIL-based change management, formal CAB approval is the authorization gate that must be passed before any change is implemented in the production environment.

Arigorous peer review.

Peer review is part of the change assessment and design phase, which occurs well before the CAB authorization that directly precedes implementation.

Bconsultation with the vendor.

Vendor consultation may inform change planning or evaluation, but it is not the formal authorization checkpoint required to unlock implementation.

Cinitial test in a sandbox.

Sandbox testing validates the change and feeds into the CAB review, but a successful test alone does not authorize implementation - CAB approval is still required.

Dapproval by the CAB.Correct

The Change Advisory Board (CAB) is the governing authority responsible for evaluating risk, impact, and scheduling before authorizing changes to proceed. Under ITIL change management, implementation is only permitted after the CAB grants formal approval, ensuring that all relevant stakeholders have reviewed and accepted the change plan.

Concept tested: ITIL change management CAB authorization workflow

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#change management#CAB approval#change advisory board#ITIL

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