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CV0-002 · Question #524

A cloud administrator runs a maintenance script to remove unused resources. After the maintenance has been performed, users report they can no longer access the application website. The administrator

The correct answer is C. Removing stale DNS entries. Users cannot access the application website while the server is up and responding on its ports, indicating a problem with name resolution.

Troubleshooting

Question

A cloud administrator runs a maintenance script to remove unused resources. After the maintenance has been performed, users report they can no longer access the application website. The administrator confirms the server is up and responding on the proper ports. Which of the following cleanup actions MOST likely caused the problem?

Options

  • ARemoving inactive accounts
  • BRemoving outdated firewall rules
  • CRemoving stale DNS entries
  • DRemoving orphaned resources

How the community answered

(26 responses)
  • A
    4% (1)
  • B
    8% (2)
  • C
    65% (17)
  • D
    23% (6)

Why each option

Users cannot access the application website while the server is up and responding on its ports, indicating a problem with name resolution.

ARemoving inactive accounts

Removing inactive accounts would affect user authentication but would not prevent all users from accessing the application website if the server is otherwise operational and reachable.

BRemoving outdated firewall rules

If outdated firewall rules were removed, and these rules were essential for inbound access, the server would not be 'responding on the proper ports' from a client perspective, contradicting the problem description.

CRemoving stale DNS entriesCorrect

Removing stale DNS entries would cause users to be unable to resolve the application's domain name to its corresponding IP address, even if the server is running and responding on its ports. This results in users being unable to access the website by its name, perfectly matching the described symptoms.

DRemoving orphaned resources

Removing orphaned resources is a general term; while a DNS entry could be considered an orphaned resource if the target no longer exists, 'removing stale DNS entries' (C) is a more specific action that directly explains the inability to access a website by name while the server is running.

Concept tested: DNS resolution, website accessibility troubleshooting, cloud resource cleanup

Source: https://learn.microsoft.com/en-us/windows-server/networking/dns/what-is-dns

Topics

#DNS#Troubleshooting#Application access#Resource cleanup

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