nerdexam
CompTIA

CV0-002 · Question #482

Since the hypervisors were upgraded to the latest version, each new deployment results in an error being displayed at the orchestrator. To troubleshoot the issue, which of the following should be done

The correct answer is C. Confirm the compatibility matrix. When an orchestrator encounters deployment errors after a hypervisor upgrade, the first troubleshooting step is to review the compatibility matrix to ensure all system components are supported.

Troubleshooting

Question

Since the hypervisors were upgraded to the latest version, each new deployment results in an error being displayed at the orchestrator. To troubleshoot the issue, which of the following should be done FIRST?

Options

  • AVerify the domain account is not locked
  • BUpgrade the orchestrator to the latest version
  • CConfirm the compatibility matrix
  • DUpgrade the VMs to the latest version

How the community answered

(21 responses)
  • A
    10% (2)
  • B
    5% (1)
  • C
    81% (17)
  • D
    5% (1)

Why each option

When an orchestrator encounters deployment errors after a hypervisor upgrade, the first troubleshooting step is to review the compatibility matrix to ensure all system components are supported.

AVerify the domain account is not locked

Verifying a domain account is not locked is a generic troubleshooting step for authentication issues, but less likely to be the first step for systematic deployment errors directly following a major component upgrade like a hypervisor.

BUpgrade the orchestrator to the latest version

Upgrading the orchestrator to the latest version might resolve the issue, but it should be done only after confirming compatibility and understanding the root cause, as an upgrade itself carries risks and downtime.

CConfirm the compatibility matrixCorrect

After upgrading hypervisors, it is crucial to confirm the compatibility matrix to ensure that the orchestrator's version is compatible with the new hypervisor version, as incompatibility often leads to deployment errors. This step helps identify if the new hypervisor version is supported by the existing orchestrator.

DUpgrade the VMs to the latest version

Upgrading the VMs to the latest version is irrelevant to deployment errors occurring at the orchestrator level, as the issue is with the underlying infrastructure's ability to provision, not the guest OS itself.

Concept tested: Hypervisor-orchestrator compatibility troubleshooting

Topics

#Hypervisor upgrade#Compatibility matrix#Troubleshooting methodology#Orchestrator error

Community Discussion

No community discussion yet for this question.

Full CV0-002 Practice