CV0-002 · Question #482
Since the hypervisors were upgraded to the latest version, each new deployment results in an error being displayed at the orchestrator. To troubleshoot the issue, which of the following should be done
The correct answer is C. Confirm the compatibility matrix. When an orchestrator encounters deployment errors after a hypervisor upgrade, the first troubleshooting step is to review the compatibility matrix to ensure all system components are supported.
Question
Since the hypervisors were upgraded to the latest version, each new deployment results in an error being displayed at the orchestrator. To troubleshoot the issue, which of the following should be done FIRST?
Options
- AVerify the domain account is not locked
- BUpgrade the orchestrator to the latest version
- CConfirm the compatibility matrix
- DUpgrade the VMs to the latest version
How the community answered
(21 responses)- A10% (2)
- B5% (1)
- C81% (17)
- D5% (1)
Why each option
When an orchestrator encounters deployment errors after a hypervisor upgrade, the first troubleshooting step is to review the compatibility matrix to ensure all system components are supported.
Verifying a domain account is not locked is a generic troubleshooting step for authentication issues, but less likely to be the first step for systematic deployment errors directly following a major component upgrade like a hypervisor.
Upgrading the orchestrator to the latest version might resolve the issue, but it should be done only after confirming compatibility and understanding the root cause, as an upgrade itself carries risks and downtime.
After upgrading hypervisors, it is crucial to confirm the compatibility matrix to ensure that the orchestrator's version is compatible with the new hypervisor version, as incompatibility often leads to deployment errors. This step helps identify if the new hypervisor version is supported by the existing orchestrator.
Upgrading the VMs to the latest version is irrelevant to deployment errors occurring at the orchestrator level, as the issue is with the underlying infrastructure's ability to provision, not the guest OS itself.
Concept tested: Hypervisor-orchestrator compatibility troubleshooting
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