CompTIA
CV0-002 · Question #452
CV0-002 Question #452: Real Exam Question with Answer & Explanation
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Question
A cloud engineer received a support call indicating web apps running on an IaaS server are unavailable. The engineer took the following trouble-shooting steps: - Hypothesized the server outage is considered to be the cause of the problem. - Performed rollback of applied patches. - Ensured all web apps are running correctly. - Documented the incident. Which of the following troubleshooting methodology steps did the cloud engineer overlook?
Options
- AEstablish the theory of probable cause.
- BEstablish a plan of action and implement the solution.
- CTest the theory to determine the cause.
- DVerify system functionality.
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