IaaS users are reporting longer than expected wait times when accessing the virtual file repository. There are more than 2TB of free disk space, and vCPU and vRAM do not reach more than 75% utilizatio

The question explicitly states there is 'more than 2TB of free disk space,' indicating that insufficient disk space is not the cause of the performance issue.

Since the VM's reported vCPU and vRAM utilization are below 75% and disk space is plentiful, the bottleneck might be at the physical host level. Checking the host machine's actual CPU and RAM utilization will help determine if the physical resources allocated to the virtual machine or shared by other VMs on the same host are constrained, leading to performance issues.

While looking at historical performance numbers can be useful for trend analysis, the immediate priority is to identify the current bottleneck, which in this case points to the physical host resources given the VM's reported health.

Slow access times are a performance issue, not typically related to access denied requests, which would manifest as an inability to access rather than slow access.