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CV0-002 · Question #287

After monthly patching, a large number of users who are logged onto the network report that application links from a company's intranet site, which previously opened directly into the website, are…

The correct answer is A. SSO issues. After patching, users are prompted for logon information for intranet application links that previously opened directly, while application functionality remains unaffected.

Troubleshooting

Question

After monthly patching, a large number of users who are logged onto the network report that application links from a company's intranet site, which previously opened directly into the website, are now prompting for logon information. Application administrators confirm that the websites in question are working properly. Which of the following is the MOST likely cause of the new behavior?

Options

  • ASSO issues
  • BPassword expiration
  • CAccount lockout
  • DCertificate expiration

How the community answered

(23 responses)
  • A
    74% (17)
  • B
    13% (3)
  • C
    9% (2)
  • D
    4% (1)

Why each option

After patching, users are prompted for logon information for intranet application links that previously opened directly, while application functionality remains unaffected.

ASSO issuesCorrect

Single Sign-On (SSO) issues are the most likely cause, as SSO allows users to access multiple applications with one set of credentials without re-authenticating. If a patch broke the SSO integration, applications that previously relied on it would now revert to prompting for individual logins.

BPassword expiration

Password expiration would typically affect all logins across the network and alert users directly, not just specific application links on an intranet.

CAccount lockout

Account lockout would prevent users from logging in anywhere, not just prompt for specific application logins, and is usually accompanied by a lockout message.

DCertificate expiration

Certificate expiration typically causes browser warnings about untrusted connections or outright connection failures, not an application-specific prompt for logon information, especially when applications are confirmed to be working properly.

Concept tested: Single Sign-On (SSO) authentication issues

Source: https://learn.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-sso

Topics

#SSO issues#Authentication#Patching impact#Intranet access

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