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CV0-002 · Question #206

A cloud architect created a new delivery controller for a large VM farm to scale up according to organizational needs. The old and new delivery controllers now form a cluster. However, the new deliver

The correct answer is A. A firewall is blocking the port on the license server.. A new delivery controller in a cluster fails to accept a license code, implying a communication or validation issue with the licensing service.

Troubleshooting

Question

A cloud architect created a new delivery controller for a large VM farm to scale up according to organizational needs. The old and new delivery controllers now form a cluster. However, the new delivery controller returns an error when entering the license code. Which of the following is the MOST likely cause?

Options

  • AA firewall is blocking the port on the license server.
  • BThe existing license is for a lower version.
  • CThe existing license is not supported for clusters.
  • DThe existing license has expired.

How the community answered

(40 responses)
  • A
    75% (30)
  • B
    13% (5)
  • C
    5% (2)
  • D
    8% (3)

Why each option

A new delivery controller in a cluster fails to accept a license code, implying a communication or validation issue with the licensing service.

AA firewall is blocking the port on the license server.Correct

A firewall blocking the necessary communication port between the new delivery controller and the license server would prevent the controller from reaching the licensing service to validate or apply the license, causing an error when attempting to enter the license code. Network connectivity issues, often caused by firewalls, are a common reason for licensing failures in distributed IT environments.

BThe existing license is for a lower version.

If the existing license was for a lower version, the system would likely present a version mismatch error rather than a general error when entering the license code.

CThe existing license is not supported for clusters.

Enterprise licensing for delivery controllers typically supports clustered deployments, making it an unlikely general limitation.

DThe existing license has expired.

If the license had expired, it would likely affect the entire cluster or present an explicit expiration error, rather than manifesting as an entry error specifically on the new controller.

Concept tested: Licensing server connectivity, firewall configuration

Source: https://docs.citrix.com/en-us/licensing/current-release/configure-licenses.html

Topics

#Licensing#Clustering#Firewall#Troubleshooting

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