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CV0-002 · Question #157

Implementing a process in a change management system takes place after:

The correct answer is D. approval by the CAB. In a formal change management process, the implementation of any change is authorized only after it has received official approval from the Change Advisory Board (CAB).

DevOps fundamentals

Question

Implementing a process in a change management system takes place after:

Options

  • Arigorous peer review.
  • Bconsultation with the vendor.
  • Cinitial test in a sandbox.
  • Dapproval by the CAB.

How the community answered

(17 responses)
  • A
    6% (1)
  • D
    94% (16)

Why each option

In a formal change management process, the implementation of any change is authorized only after it has received official approval from the Change Advisory Board (CAB).

Arigorous peer review.

Rigorous peer review is a valuable step in the design and planning phase of a change, helping to identify potential issues, but it precedes the final approval for implementation.

Bconsultation with the vendor.

Consultation with the vendor may be necessary during various stages of a change, especially for external products, but it is not the final gate before implementation in a change management system.

Cinitial test in a sandbox.

An initial test in a sandbox or test environment is a crucial step for validating the change's functionality and impact, but this testing typically occurs before the CAB gives final approval for production deployment.

Dapproval by the CAB.Correct

The Change Advisory Board (CAB) is responsible for reviewing, evaluating, and approving proposed changes to ensure they are beneficial, properly planned, and do not introduce unacceptable risks. Implementation of a change in a production environment is a direct consequence of the CAB's formal approval, marking it as ready to proceed.

Concept tested: ITIL Change Management process flow

Source: https://www.axelos.com/best-practice-solutions/itil/what-is-itil

Topics

#change management#CAB#ITIL#operational procedures

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