Avixa
CTS · Question #117
A personnel change at an AV integration company results in the assignment of a new technician to an existing facility. What is the best FIRST step for the integrator to make the transition?
The correct answer is C. Have the newly assigned technician review the project documentation. See the full explanation below for the reasoning.
Performance, Maintenance, and Repair
Question
A personnel change at an AV integration company results in the assignment of a new technician to an existing facility. What is the best FIRST step for the integrator to make the transition?
Options
- AGive the technician directions to the site.
- BCall the client and tell them a new technician has been assigned.
- CHave the newly assigned technician review the project documentation.
- DMake an appointment with the client to introduce the new technician to the client.
How the community answered
(54 responses)- A17% (9)
- B7% (4)
- C72% (39)
- D4% (2)
Topics
#service continuity#project documentation#technician handover#facility management
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