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CTS · Question #117

A personnel change at an AV integration company results in the assignment of a new technician to an existing facility. What is the best FIRST step for the integrator to make the transition?

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Performance, Maintenance, and Repair

Question

A personnel change at an AV integration company results in the assignment of a new technician to an existing facility. What is the best FIRST step for the integrator to make the transition?

Options

  • AGive the technician directions to the site.
  • BCall the client and tell them a new technician has been assigned.
  • CHave the newly assigned technician review the project documentation.
  • DMake an appointment with the client to introduce the new technician to the client.

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Topics

#service continuity#project documentation#technician handover#facility management
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