CSSLP Question #399: Real Exam Question with Answer & Explanation

Question

When a company enforces formal authorization for a proposed modification what formal and detailed document must be created to specify the exact tasks and deliverables required to carry out the change?

Options

• ATechnical design document
• BChange request record in the ITSM system
• CStatement of work
• DQuality assurance and test plan

Explanation

When a company requires formal authorization for a modification, a Statement of Work (SOW) is the detailed document that specifies the exact tasks, deliverables, timelines, and responsibilities for carrying out that change.

Common mistakes.

• A. A technical design document (TDD) specifies the architectural and technical details of how a solution will be built, but not necessarily the tasks, deliverables, and timelines for carrying out a change from a project management perspective.
• B. A change request record in an ITSM system initiates and tracks a change, but it typically doesn't contain the extensive, detailed breakdown of tasks and deliverables found in an SOW for complex modifications.
• D. A quality assurance and test plan outlines how the changes will be tested and validated, not the specific tasks and deliverables required to implement the change itself.

Concept tested. Statement of Work (SOW) purpose

Reference. https://www.dau.edu/glossary

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