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CSQA · Question #62

When dealing with a complaint, to get on the same physical wavelength with a client you should:

The correct answer is E. All of the above. See the full explanation below for the reasoning.

Question

When dealing with a complaint, to get on the same physical wavelength with a client you should:

Options

AStand if they are standing
BProvide your undivided attention
CPhysically show interest
DReact positively
EAll of the above

How the community answered

(36 responses)

A
11% (4)
B
3% (1)
C
6% (2)
D
3% (1)
E
78% (28)

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