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CSQA · Question #353

The IT tool that teams can use to identify root causes of a problem is:

The correct answer is B. Cause and Effect Diagram. See the full explanation below for the reasoning.

Question

The IT tool that teams can use to identify root causes of a problem is:

Options

  • ANominal Group Technique
  • BCause and Effect Diagram
  • CQuality Function Deployment
  • DForce Field Analysis
  • EAffinity Diagram

How the community answered

(57 responses)
  • A
    2% (1)
  • B
    79% (45)
  • C
    7% (4)
  • D
    2% (1)
  • E
    11% (6)

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