Which one of the following is NOT a step for benchmarking to establish a baseline goal?

Question

Options

• ADevelop a clearly defined baseline in your organization
• BSelect a 'process model' for the organization
• CIdentify the organizations you desire to baseline against
• DCompare baseline calculations

• A
  3% (1)
• B
  76% (22)
• C
  14% (4)
• D
  7% (2)

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