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CSQA · Question #121
As per Crosby, the first step for building an effective quality program is to:
The correct answer is C. Establish management commitment. See the full explanation below for the reasoning.
Question
As per Crosby, the first step for building an effective quality program is to:
Options
- ASet quality goals
- BSet up quality measurement system
- CEstablish management commitment
- DEstablish quality function
How the community answered
(30 responses)- A3% (1)
- B10% (3)
- C83% (25)
- D3% (1)
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