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Salesforce

CRT-403 · Question #61

Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level…

The correct answer is A. Add a rich text area to the Case Lighting page > Set the component visibility of the rich text area. See the full explanation below for the reasoning.

Question

Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer. How could an app builder meet this requirement?

Options

  • AAdd a rich text area to the Case Lighting page > Set the component visibility of the rich text area
  • BCreate a text-only Visualforce page > Drag the Visualforce component into the Case page
  • CCreate a text-only Visualforce page > Clone the case page layout > Drag the Visualforce
  • DClone the Case Lightning page > Add a rich text area to the new page, and assign this page to

How the community answered

(28 responses)
  • A
    82% (23)
  • B
    4% (1)
  • C
    4% (1)
  • D
    11% (3)

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