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Salesforce

CRT-403 · Question #219

Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records. How should an app builder…

The correct answer is C. Create a Process Builder and use a field update on the Case object. See the full explanation below for the reasoning.

Question

Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records. How should an app builder implement this requirement?

Options

  • ACreate a formula field on the Case object using the TEXT function.
  • BCreate a formula field on the Account object using the ISPICKVAL function.
  • CCreate a Process Builder and use a field update on the Case object.
  • DCreate a roll-up summary field using Support Level on the Account object.

How the community answered

(21 responses)
  • A
    14% (3)
  • B
    5% (1)
  • C
    76% (16)
  • D
    5% (1)

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Full CRT-403 Practice