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CRT-403 · Question #212
CRT-403 Question #212: Real Exam Question with Answer & Explanation
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Question
The Director of customer service wants to receive a notification when a case stays in the '' new'' status for more than four business hours. Which two automation processes should be used to accomplish this? Choose 2 answers
Options
- AEscalation rules
- BFlow Builder
- CProcess Builder
- DScheduled Apex
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