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CRT-403 · Question #177

Cloud Kicks wants to summarize the number of open Cases related to an Account, as well as the number of closed Cases to indicate whether customer support utilization is high, medium, or low. Two…

The correct answer is B. Process Builder D. Apex. See the full explanation below for the reasoning.

Question

Cloud Kicks wants to summarize the number of open Cases related to an Account, as well as the number of closed Cases to indicate whether customer support utilization is high, medium, or low. Two number fields have been created: NUM_Open_Cases__c and NUM_Closed_Cases_c Which two automation solutions would meet these business requirements? Choose 2 answers

Options

  • AAppExchange
  • BProcess Builder
  • CWorkflow
  • DApex

How the community answered

(41 responses)
  • A
    10% (4)
  • B
    73% (30)
  • C
    17% (7)

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