An administrator at Clod Kicks has build a flow that delivers status update email to customers. Recently, there's been an increasae in support cases from customers reporting they had not received…

The correct answer is C. Email Logs. Email logs are files that provide information about email delivery and activity in your Salesforce org. Email logs contain details such as sender, recipient, subject, date, status, error code, and more for each email sent or received within a specified time range. You can use…

Auditing and Monitoring

Question

An administrator at Clod Kicks has build a flow that delivers status update email to customers. Recently, there's been an increasae in support cases from customers reporting they had not received the email. Where should the administrator look to investigate the issue?

Options

APaused Flow Interviews
BProcess Automation Setting
CEmail Logs
DSetup Audit Trail

How the community answered

(42 responses)

A
12% (5)
B
7% (3)
C
76% (32)
D
5% (2)

Explanation

Email logs are files that provide information about email delivery and activity in your Salesforce org. Email logs contain details such as sender, recipient, subject, date, status, error code, and more for each email sent or received within a specified time range. You can use email logs to investigate issues with email delivery or performance in your org. In this case, you can use email logs to check if the status update emails were sent successfully or if there were any errors or

Topics

#Email Logs#flow troubleshooting#email deliverability#email investigation

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