CRT-211 · Question #139
The sales manager at Cloud Kicks wants a way to report on information from a form their clients fill out during the sales cycle. Once a form has been submitted, the client is unable to access it…
The correct answer is C. Create a custom object. D. Turn on Field Tracking. Two options that the administrator can use to solve this scenario are: Create a custom object. A custom object is an object that you define to store information that is specific to your organization or industry. In this case, you can create a custom object for the form that has…
Question
The sales manager at Cloud Kicks wants a way to report on information from a form their clients fill out during the sales cycle. Once a form has been submitted, the client is unable to access it. This form may need to be filled out more than once during the sales cycle. There are more than 30 fields on this form, and the sales team needs to be able to see what changed from one submission to the next. Which two options should an administrator use to solve this scenario? (Choose 2 answers)
Options
- AAdd forms as attachments.
- BMake custom fields.
- CCreate a custom object.
- DTurn on Field Tracking.
How the community answered
(30 responses)- A7% (2)
- B13% (4)
- C80% (24)
Explanation
Two options that the administrator can use to solve this scenario are: Create a custom object. A custom object is an object that you define to store information that is specific to your organization or industry. In this case, you can create a custom object for the form that has more than 30 fields and relates to the account or opportunity object. This way, you can store multiple submissions of the form for each account or opportunity and track their changes over time. Turn on Field Tracking. Field tracking is a feature that allows you to monitor changes to certain fields on an object and display them in a history related list. In this case, you can turn on field tracking for the fields on the form custom object and see what values were changed from one submission to another.
Topics
Community Discussion
No community discussion yet for this question.