Salesforce
CRT-211 · Question #113
CRT-211 Question #113: Real Exam Question with Answer & Explanation
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Question
Users at AW Computing are receiving a duplicate message when they enter contacts with common first and last names. Management wants to improve the user experience but also keep the data Integrity of contacts. What should an administrator implement for this issue?
Options
- AUpdate the matching method on the rule from fuzzy to exact for First Name and Last Name.
- BChange the duplicate rule to report Instead of alert so the message is avoided.
- CInclude the Email field to the existing matching rule for a more exact match.
- DAdd a secondary matching rule to the duplicate rule to match on the associated customer.
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