Salesforce
CRT-160 · Question #324
An engagement program is using a dynamic suppression list. After the prospect completes steps l through 5 of the engagement program, the administrator updates the suppression list. The prospect is…
The correct answer is A. The prospect will continue on the engagement program to step 6. See the full explanation below for the reasoning.
Question
An engagement program is using a dynamic suppression list. After the prospect completes steps l through 5 of the engagement program, the administrator updates the suppression list. The prospect is then added to the dynamic suppression list because they matched the updated rules. What can the administrator expect to happen if the prospect is removed from the dynamic suppression list?
Options
- AThe prospect will continue on the engagement program to step 6.
- BThe prospect will be also be removed from the recipient list of the program.
- CThe prospect will continue on the engagement program to step 5.
- DThe prospect will begin the engagement program again on step 1.
How the community answered
(37 responses)- A70% (26)
- B8% (3)
- C16% (6)
- D5% (2)
Community Discussion
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