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Salesforce

CRT-160 · Question #14

The "New Customers" engagement program has the "Customers" recipient list and the 'Partners" suppression list added in the program's setup. If a prospect is on both lists, what should an…

The correct answer is B. The prospect will get none of the emails. See the full explanation below for the reasoning.

Question

The “New Customers” engagement program has the “Customers” recipient list and the ‘Partners” suppression list added in the program’s setup. If a prospect is on both lists, what should an Administrator expect to happen?

Options

  • AThe prospect will get none of the emails, but the actions will still trigger.
  • BThe prospect will get none of the emails.
  • CThe prospect will get all of the emails once.
  • DThe prospect will get all of the emails twice.

How the community answered

(47 responses)
  • A
    6% (3)
  • B
    81% (38)
  • C
    11% (5)
  • D
    2% (1)

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