Salesforce
CRT-160 · Question #120
A prospect has ran through all five steps in your engagement program. You decide you want to add an extra email before step number two. Will the prospect receive the new email?
The correct answer is D. No, the email won't send to prospects who have already completed the engagement program. See the full explanation below for the reasoning.
Question
A prospect has ran through all five steps in your engagement program. You decide you want to add an extra email before step number two. Will the prospect receive the new email?
Options
- AYes, but only if 'restart engagement program' is enabled in settings
- BYes, the prospect will receive the new email, but only if the setting is enabled in the engagement
- CYes, the prospect will receive the new email in the engagement program.
- DNo, the email won't send to prospects who have already completed the engagement program
How the community answered
(20 responses)- A5% (1)
- B5% (1)
- C15% (3)
- D75% (15)
Community Discussion
No community discussion yet for this question.