CRISC · Question #90
Which of the following is the MOST important consideration when communicating the risk associated with technology end-of-life to business owners?
The correct answer is A. Cost and benefit. When communicating technology end-of-life risk to business owners, the most important consideration is framing the discussion around the associated costs and benefits.
Question
Which of the following is the MOST important consideration when communicating the risk associated with technology end-of-life to business owners?
Options
- ACost and benefit
- BSecurity and availability
- CMaintainability and reliability
- DPerformance and productivity
How the community answered
(64 responses)- A45% (29)
- B14% (9)
- C6% (4)
- D34% (22)
Why each option
When communicating technology end-of-life risk to business owners, the most important consideration is framing the discussion around the associated costs and benefits.
Business owners primarily focus on the financial health and strategic value of the organization. Communicating technology end-of-life risk by highlighting the financial costs of inaction (e.g., increased maintenance, security vulnerabilities, compliance fines) versus the benefits of upgrade or replacement (e.g., operational efficiency, reduced risk, competitive advantage) directly resonates with their priorities and drives informed business decisions.
While security and availability are critical, business owners typically relate these technical concerns to their financial impact and business continuity implications, making cost and benefit a more impactful communication point.
Maintainability and reliability are important technical attributes, but the ultimate business impact (cost/benefit) derived from these factors is often more compelling for business owners.
Performance and productivity are operational outcomes, but articulating their financial implications and how they contribute to or detract from the business's bottom line is crucial for business owner engagement.
Concept tested: Risk communication to business, cost-benefit analysis
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