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CRISC · Question #244

When confirming whether implemented controls are operating effectively, which of the following is MOST important to review?

The correct answer is C. Number of emergency change requests. Reviewing the number of emergency change requests is most important for confirming control effectiveness, as an increase often signals control failures or insufficient design.

Submitted by satoshi_tk· Apr 18, 2026Risk Response and Reporting

Question

When confirming whether implemented controls are operating effectively, which of the following is MOST important to review?

Options

  • AResults of benchmarking studies
  • BResults of risk assessments
  • CNumber of emergency change requests
  • DMaturity model

How the community answered

(50 responses)
  • A
    4% (2)
  • B
    6% (3)
  • C
    74% (37)
  • D
    16% (8)

Why each option

Reviewing the number of emergency change requests is most important for confirming control effectiveness, as an increase often signals control failures or insufficient design.

AResults of benchmarking studies

Benchmarking studies compare an organization's performance against others, which is useful for identifying areas for improvement, but less direct for confirming the operational effectiveness of currently implemented controls.

BResults of risk assessments

Results of risk assessments identify potential risks and control gaps but do not directly confirm the operational effectiveness of controls that have already been implemented.

CNumber of emergency change requestsCorrect

An increase in emergency change requests often indicates that existing controls failed to prevent issues, or that routine processes and controls are insufficient, necessitating urgent fixes outside standard procedures. This directly reflects on the operational effectiveness of implemented controls.

DMaturity model

A maturity model assesses the sophistication and capability of processes over time but does not provide specific, immediate insight into the operational effectiveness of individual controls.

Concept tested: Measuring control effectiveness via operational indicators

Topics

#Control effectiveness#Control monitoring#Operational effectiveness#Emergency change management

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