ASQ
CRE · Question #367
A QFD team's primary goal should be to
The correct answer is A. Identify factors that influence customer satisfaction. See the full explanation below for the reasoning.
Reliability in Design and Development
Question
A QFD team's primary goal should be to
Options
- AIdentify factors that influence customer satisfaction.
- BDocument the quality frequency and defects field testing program.
- CDevelop a matrix of the environmental test levels for reliability.
- DDevelop a matrix of critical component reliability tradeoffs.
How the community answered
(43 responses)- A84% (36)
- B9% (4)
- C5% (2)
- D2% (1)
Topics
#QFD#quality function deployment#customer satisfaction#voice of customer
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