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CPMAI · Question #63
An IT services company is integrating an AI solution to automate its customer service functions. The integration team is facing resistance from the customer's employees. Which action should the…
The correct answer is C. Implement a gradual phased rollout. You've hit your limit · resets 12:50am (America/New_York)
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Question
An IT services company is integrating an AI solution to automate its customer service functions. The integration team is facing resistance from the customer's employees. Which action should the project manager perform to manage this risk?
Options
- AConduct all-hands meetings on the benefits
- BOffer the option to join another team
- CImplement a gradual phased rollout
- DMandate immediate transition from management
How the community answered
(26 responses)- A8% (2)
- B4% (1)
- C73% (19)
- D15% (4)
Explanation
You've hit your limit · resets 12:50am (America/New_York)
Topics
#change management#stakeholder resistance#phased rollout#risk management
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