Isaca
COBIT5 · Question #53
Which of the following would be an appropriate metric associated with an enterprise goal of "Business service continuity and availability"?
The correct answer is C. Number of business processing hours lost due to unplanned service interruptions. See the full explanation below for the reasoning.
Question
Which of the following would be an appropriate metric associated with an enterprise goal of "Business service continuity and availability"?
Options
- ASatisfaction levels of board and executive management with business process capabilities
- BRatio of significant incidents that were not identified in risk assessments vs. total incidents
- CNumber of business processing hours lost due to unplanned service interruptions
How the community answered
(22 responses)- A14% (3)
- B5% (1)
- C82% (18)
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