Which of the following would be an appropriate metric associated with an enterprise goal of "Business service continuity and availability"?

Question

Options

• ASatisfaction levels of board and executive management with business process capabilities
• BRatio of significant incidents that were not identified in risk assessments vs. total incidents
• CNumber of business processing hours lost due to unplanned service interruptions

• A
  9% (3)
• B
  18% (6)
• C
  73% (24)

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