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COBIT-2019 · Question #311

Who is responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan?

The correct answer is A. The CIO and the program steering committee. According to the Official COBIT 2019 Study Manual from Isaca, the CIO and the program steering committee are responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan. This includes…

Designing and Implementing a Governance System

Question

Who is responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan?

Options

  • AThe CIO and the program steering committee
  • BBusiness executives and the l&I governance board
  • CIT managers and IT process owners
  • DThe risk and compliance function and IT audit

How the community answered

(49 responses)
  • A
    78% (38)
  • B
    2% (1)
  • C
    14% (7)
  • D
    6% (3)

Explanation

According to the Official COBIT 2019 Study Manual from Isaca, the CIO and the program steering committee are responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan. This includes gathering and evaluating information from the stakeholders, as well as assessing program objectives and performance and making any necessary adjustments to ensure that the program is successful. The CIO is responsible for ensuring that the implementation of the program aligns with the overall IT strategy and that the program is effective in delivering the desired results. The program steering committee is responsible for providing oversight and guidance for the implementation of the program.

Topics

#stakeholder satisfaction#EGIT implementation#roles#CIO

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