CompTIA
CN0-201 · Question #35
CN0-201 Question #35: Real Exam Question with Answer & Explanation
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Question
Which of the following depicts the ability to smoothly combine e-mail, voice, real-time applications, and Web chat features for a call center representative to use?
Options
- AAutomatic call distributor
- BComputer telephony integration
- CSilence suppression
- DMulti-channel blending
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