Which of the following is an example of self-help capabilities?

Question

Options

• AMenu-driven range of facilities used to access service requests
• BCalls to the service desk to register standard changes
• CA software update downloaded automatically to all laptops in an organization
• DSoftware to allow programmers to debug code

• A
  70% (19)
• B
  19% (5)
• C
  7% (2)
• D
  4% (1)

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