PeopleCert
CMS7 · Question #389
A configuration model can be used to help (1) Assess the impact and cause of incidents and problems (2) Assess the impact of proposed changes (3) Plan and design new or changed services (4) Plan…
The correct answer is B. All of the above. See the full explanation below for the reasoning.
Question
A configuration model can be used to help (1) Assess the impact and cause of incidents and problems (2) Assess the impact of proposed changes (3) Plan and design new or changed services (4) Plan technology refresh and software upgrades
Options
- A1, 2 and 3 only
- BAll of the above
- C1, 2 and 4 only
- D3 and 4 only
How the community answered
(36 responses)- A3% (1)
- B81% (29)
- C11% (4)
- D6% (2)
Community Discussion
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