PeopleCert
CMS7 · Question #374
Which phase of the ITIL lifecycle provides the following benefit: The Total Cost of Ownership (TCO) of a service can be minimized if all aspects of the service, the processes and the technology are…
The correct answer is A. Service Design. See the full explanation below for the reasoning.
Question
Which phase of the ITIL lifecycle provides the following benefit: The Total Cost of Ownership (TCO) of a service can be minimized if all aspects of the service, the processes and the technology are considered during development?
Options
- AService Design
- BService Strategy
- CService Operation
- DContinual Service Improvement
How the community answered
(43 responses)- A74% (32)
- B2% (1)
- C7% (3)
- D16% (7)
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