PeopleCert
CMS7 · Question #326
Which of the following activities are helped by recording relationships between Configuration Items (CIs)? (1) Assessing the impact and cause of Incidents and Problems (2) Assessing the impact of…
The correct answer is B. All of the above. See the full explanation below for the reasoning.
Question
Which of the following activities are helped by recording relationships between Configuration Items (CIs)? (1) Assessing the impact and cause of Incidents and Problems (2) Assessing the impact of proposed Changes (3) Planning and designing a Change to an existing service (4) Planning a technology refresh or software upgrade
Options
- A1 and 2 only
- BAll of the above
- C1, 2 and 4 only
- D1, 3 and 4 only
How the community answered
(32 responses)- A6% (2)
- B81% (26)
- C9% (3)
- D3% (1)
Community Discussion
No community discussion yet for this question.