PeopleCert
CMS7 · Question #31
Which process will regularly anal0yse incident data to identify discernible trends?
The correct answer is B. Problem management. See the full explanation below for the reasoning.
Question
Which process will regularly anal0yse incident data to identify discernible trends?
Options
- AService level management
- BProblem management
- CC0hange management
- DEvent management
How the community answered
(48 responses)- A10% (5)
- B83% (40)
- C2% (1)
- D4% (2)
Community Discussion
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