PeopleCert
CMS7 · Question #303
Which process will regularly analyze incident data to identify discernable trends?
The correct answer is B. Problem Management. See the full explanation below for the reasoning.
Question
Which process will regularly analyze incident data to identify discernable trends?
Options
- AService Level Management
- BProblem Management
- CChange Management
- DEvent Management
How the community answered
(17 responses)- B82% (14)
- C12% (2)
- D6% (1)
Community Discussion
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